Weekly-ish notes on navigating big change

Grace Dobush on making the most of craft conferences

GraceDobush

My guest today is freelance journalist and organizer of the Crafty Supermarket and Midwest Craft Con, a conference for crafty businesses, Grace Dobush.

We talk about: 
Grace's favorite part of organizing a craft show
How to talk to strangers at conferences (without feeling weird)
What she's enthusiastic about right now (and the similarity between geeky sub-cultures)

Links:

 

How to listen

Find all the podcast episodes here.

It’s OK to be an introvert in business

introvertinbusiness

The most popular blog posts on my blog are all about the same thing: How to navigate your creative business as an introvert. So I'm betting that you, dear reader, are an introvert.

As I've just undertaken a weekend of maximum-human-contact (a long flight, followed by a conference full of people I'm excited to talk to, followed by catching up with college friends), I'm thinking a lot about how to survive it all as an introvert.

You might be like me, an introvert who’s friendly and chatty (and if we know each other well, VERY talkative).

Or you might be an introvert who’s shy and quiet.

Or somewhere in the middle.

As an introvert, you get filled up and energized by being alone. By being quiet (maybe reading, crafting, pinterest-ing).

Being with people can wear you out and make you feel overstimulated or frazzled.
(By contrast, extroverts get energized by being with people.)

It might feel like, as an introvert, that all the small business advice is for extroverts: Go meet people! Network! Do craft shows! BE WITH PEOPLE! TALK TO PEOPLE! WHAT'S WRONG WITH YOU IN BED WITH YOUR CAT?!

But I'm here to tell you, you can be an introvert and thrive in business. 

As you might know, I'm extremely enthusiastic about making your business work for you, and this introversion thing is just another opportunity to make your business fit YOU, instead of pushing yourself to fit some outside standard of acceptability.

To help you in this journey, here's a collection of suggestions I've made to introverts over the years:

I hope this helps you believe it’s OK to be an introvert and that it guides you to building a business that fits with your personality (no matter what it is!). If you’ve got an introvert friend who needs encouragement, please share it with them using the social media buttons below.

 

The Introvert’s Survival Guide for Conferences

conferencesforintroverts

I'm about to fly across the country and teach at School House Craft, a two-day business conference for makers. I'm so excited, but this hasn't always been the case.

I used to get SO NERVOUS before something like this. I would worry that my introversion was going to sideline me. I was worried that I was going to have to sit out a huge part of the fun, or I'd miss out on all the good stuff, because I would need my alone time.

I'm not any less introverted than I was a couple of months ago, but I'm hardly worried about introversion this time, because I've learned how to handle conferences, and I've learned that I CAN handle conferences, without getting totally fried from over-stimulation. In today's episode, I'm going to share what I've learned about surviving and enjoying conferences as an introvert. 

How to listen

Find all the podcast episodes here.

 

Play Your Own Game

playyourowngame

Last week I was talking to Jay about the other comic book shop in town. He was said, “They are really good at X. Maybe my shop should get better at X.”

And I said, “But is that the game you want to play? Do you want to get good at selling X, or do something completely different? When you talk about what you love about the shop, you talk about making it inclusive, having the friendliest customer service, making it a place to spend time and feel like you belong no matter who you are. That's just a totally different game than what the other shop is doing.”

“Oh, you're right.”

(I love hearing that.)

 

I hear this from the makers I work with, all the time.

“She started classes and made a lot of money.”

Do you want to teach?

“Uh, no. “

 

“He said Periscope has done wonders for his business.”

Do you like to be on video?

“Uh, no.”

 

You see, when you look at what other people are doing and compete on their grounds, you're playing their game.

And you're always going to lose someone else's game, because THEY set the rules. They are currently holding the world record for that game. (Or else you wouldn't be checking it out, right?)

 

Instead, play your OWN game.

Make your own rules of what success is.

Play the game you care about.

Get as awesome as possible at what YOU love, not at what other people have success with.

 

This is one of the keys to standing out in your industry – do something that you most care about, in the way you really want to, no matter what is bringing other people success.

I shared a bit of this on Periscope the other day, and a viewer said, “But people might not like you, if you do your own thing.”

I want to challenge that.

For starters, your people, the people you're serving and providing awesomeness for, they are LONGING for what you alone can offer. If you give them something no one else is doing, they are going to LOVE you. Adore you. Buy everything you make.

When you step up to being the best at your OWN game, there are going to be customers who love it.

Will everyone love it? Nope! But “everyone” doesn't love what you're doing now! “Everyone” will never all love the same thing. (See: Coke vs Pepsi.)

 

Your industry, your “competitors”, the people in your life who don't get it … they might not like it. They might not get it. They might think it's super strange, fringe, or inexplicable.

But that doesn't mean they don't like YOU.

 

Beyond that, it doesn't matter. Your business is not counting on everyone approving of it. It IS relying on some people to be so passionately enthusiastic about it that they can't wait to buy.

And that's only going to happen when you start offering something YOU are enthusiastic about, that shines out something only you could do.

 

So please, don't be troubled by anyone else. Play your own game.

 

What is your own game?

I don't know! But here are some places to ask to yourself: Am I doing this because everyone else is? or because this is what I want to be great at?

Products you offer

  • How you offer it (subscriptions, one-offs, exclusives)
  • How you launch it
  • How you describe it
  • How you photograph it
  • Where it's sold
  • How much it costs
  • Who you serve

 

What do you think? What's the game you are playing?

P.S. The game I'm playing: providing you with enthusiasm and encouragement to become  the best business expert in your own business. If you know someone who needs to hear this, share it with them.

 

Interview with Jill Wolcott, designer and teacher

JillWolcott

Jill Wolcott is a knitter designer at Jill Wolcott Knits, a knitting instructor (she recently taught on Craftsy) and a teacher at the Fashion Institute of Design and Merchandising in San Francisco, CA.

We discuss:

  • A love of math
  • How her work as a designer affects her knitting design
  • Doing what you want vs. what people will buy
  • The lessons learned in a “failed” project

Jill mentions that she's a member of the Starship. You can sign up (for free!) to learn more here.

How to listen

  • You can subscribe to it on iTunes (If you do, leave a review!)
  • You can listen to it using the player above or download it.
  • Subscribe or listen via Stitcher (or subscribe in whatever you use for podcasts – just search “Explore Your Enthusiasm” and it should pop up!).

Find all the podcast episodes here.

What I’m Reading: October 2015

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follow my enthusiasm by reading…a lot. And once a month, I share (some of) the books I read last month and the books I intend to read this month. You can join the informal book club by sharing your own list in the comments and find all the posts here.

 

Because I'm thinking so much about my own next book, I find myself avoiding other business-y non-fiction, and instead reading more fiction and books in a totally different genre than what I normally pick.

What I read

  • Creativity, Inc, by Ed Catmull – So GOOD. Aimed at business owners who want to create a culture of creativity and innovation, the insights into how Pixar was built and runs are totally fascinating, even if you're not managing thousands of artists.
  • Essentialism, by Greg McKeon – Eh. I strongly agree with the message of this book, and I think I live by it (as explained here!)…but after a while it felt a bit long and all of his examples are exceedingly impractical for the average person (I.e., taking time off work to heal from a disease).
  • My Brilliant Friend, by Elena Ferrante – Ignore the cover. This book is much darker than it looks. It had been recommended by just about every podcast I listen to, so I decided to try it. The author does a great job of exploring the kind of love/obsession/jealousy relationship between girls in childhood. I'm not so in love that I'm diving into the second one, though.
  • The Secret Place, by Tana French – I'm kinda crushed that I've now read all the books in this murder mystery series. I would LOVE a recommendation of something similarly well-written.
  • Y: The Last Man, by Brian K Vaughn – Super fascinating graphic novel about the, well, last man. After an unknown event wipes all men from the planet except for this one, ordinary 20 year old dude….he has adventures as the only survivors (women!) have to figure out how to run the world. This one's not for kids (in case the premise didn't inform you!), and is well-written and gripping.

 

What I’m reading

 

What I read last October

What are you reading?

 

 

 

The usual disclaimery disclaimer applies! 

 

Why aren’t people buying? Here’s how to find the reason and crush it.

overcomeobjections

Why aren't your followers buying your product? How do you figure out what's stopping them and destroy the impediment?

In this episode we're going to cover all the steps to overcoming your customers' objections. I'm so looking forward to tackling one of the most confusing questions: WHY aren't people buying your thing!?

We'll cover: 

  • What is an objection?
  • How do you find the objections to your products?
  • How do you crush objections?

 

Links Mentioned:

 

How to listen

Find all the podcast episodes here.

Crush YOUR customers' objections with my free e-course to help you beef up your marketing game! Sign up below to get it.

Join me for a live event in Seattle!

SHC-Promo-Card-2

Super exciting news guys: over the last month, I have confirmed FOUR in-person events for the next 6 months. You can see the full list here, but today I want to tell you about the closest one. (Want reminders about all upcoming events, both online and off? Sign up here!)

On October 16-17, I'll be at the School House Craft Conference in  Seattle, WA! You can grab your tickets here.

 

I'll be teaching:

Pay Yourself – find the profit and sustainability in your business

Craft your Customer Path – how strangers find you, fall in love with you, and become raving fans

Get More Done – how to get what matters done, no matter how much time you have.

 

I am SUPER excited! Not only to teach on my favorite topics, in one of my favorite cities, but to get to hang out with the fabulous people who will be there! Y'all know I love Kim Werker and Marlo Miyashiro (Marlo hired me to teach my first-ever live class, for EtsyRAIN, 3 years ago. I was, uh, in need of improvement), and I'm delighted to have the opportunity to get to know the other teachers better.

And more than THAT, I'm THRILLED at the chance to see YOU! So if you're in the Seattle area, I'd love it if we can meet and hang out at the conference!

Join us here.

If you're going, be sure to say hello and tell me you're a reader!

Why your creative business dreams haven’t come true

whybizdreamsarent

Why isn't it working? Are you not doing enough?
Having a business can be frustrating, especially when your dreams and hopes don't seem to be working out. In today’s episode I’m going to share the three reasons why your dreams for your business haven’t come true – yet – and what you can do to fix this.

But before we dive into today’s episode, I want to remind you that if you’re listening to this when it first drops, that the Starship is now open. Click here  to learn more about it.

 

How to listen

 

What Matters MORE Than More Followers

missionstrategytactics

10 ways to get more Twitter followers

10 Steps to more Instagram likes

5 million ways to get more followers, likes, hearts, and approval from strangers

 

Posts like these litter the internet. Some are great. Some are educational.

But these posts are an AWFUL starting place. This the worst thing to focus on when you're not sure what to do next.

 

Why?

Because they are tactics. Tactics for implementing a tool.

But before you can apply tactics for one tool, you need to first know if your strategy includes using that tool, in that way.

And before you can know if your strategy includes that tool, you need to know the bigger picture, your Mission.

In other words, why the heck do you need more followers or likes? What are you going to DO with them?

Starting with tactics is starting at the wrong end. It's ensuring that you don't go anywhere important, you just spin your wheels doing doing doing.

Instead, start with the Mission. Then move onto the Strategy. And then, finally, figure out what tactics you need to learn to implement your strategy.

What's the difference?

Mission: This is the big WHY. Why are you doing what you're doing? Where do you want to go? What's your destination?

You don't have to have a big fancy reason, it can just be: I want to make $2000/mo from my business. That's a mission.

It could also be: I want to make a living from my art. Or, I want to share my art with the world. Or, I want to earn some money from home while my kids are growing up.

My Mission: Help makers + artists feel awesome about sharing their work with the world in a sustainable (profitable) way while creating a sustainable life for myself + my family.

(Note: It'll be easier to come up with your mission if you also a Vision – a bigger picture of the life you want and how your business fits into that. But sometimes you don't really have a bigger vision for a while, and that's ok too.)

 

Strategy: This is how you will enact the Mission.

How are you going to get there?

What are you going to do?

For example, if your mission is to make a living from your art, how are you going to sell it? Retail (Etsy shop, website?) or wholesale (through other shops)? Are you going to combine this?

Or, if your mission is to share your art with the world, how are you going to do that? Maybe you graffitti walls, or donate your art to hospitals?

My strategy is to first connect with makers via awesome content and encouragement for free: via weekly email lessons, blog posts, podcast episodes, and social media (especially Periscope and Instagram). This allows the people that my work is a good fit for to find me and feel comfortable taking the next step, where we apply lessons to their particular business via workbooks, classes, a supportive community, and live events.

 

Tactics: This is the actual implementation of your strategy.

What particular action are you going to do? How are you going to implement your strategy?

This is where learning about social media tools, or blogging, or managing your time better comes in.

You can see now, that for any Tactics to be effective at moving your business forward, you first have to identify your Mission and Strategy. (Also! Often your Mission and Strategy don't even require that you get more followers and likes!)

It looks like this:

Mission -> Strategy -> Tactics

So if you're feeling overwhelmed by all you “should” do, or confused about what the next best thing to do, you've probably been focusing on tactics.

(Take a deep breath! It's ok!)

Tactics are what 99% of online business advice is about, because it's fun and shiny! The Mission + Strategy portions are so personal, it's not easy to write a snappy blog post about them.

Instead, discovering your Mission + Strategy takes time and introspection.

This is why I've ensured it's the FIRST thing everyone does when they beam aboard my online community, the Starship. First, you do Chart Your Stars, which will guide you through identifying your Vision for your business and life and your Mission for the next year. Then, as a group, we do the Map Making process, to identify your Strategy for enacting your Mission over the next three months. I want everyone aboard to be clear:  What are you going to work on? What are you going to do?

And then you get access to my entire library of classes, some of which (like Craft Your Marketing) will help you identify your strategy and some (like Rock the Craft Show) will focus on your tactics.

I don't want to talk about your tactics, until we both know what your mission and strategy is. Because when we do talk about tactics (which we do, in the forum and weekly chat!), I want to be sure that we're helping you use the tactics in a way that will move your mission forward!

In this way, you can avoid an overwhelming, never-ending list of stuff to do. You can stop focusing on followers and likes, and instead focus on what you need to know to reach your goal.

And you can start crafting a business you really love.

To get clear on your Mission and Strategy + to join a community of encouraging makers and artists, click here.

How about you? Do you know your Mission? What about your Strategy?

How are they impacting your tactics?

 

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