Weekly-ish notes on navigating big change

craft business marketing

What I’ve learned about marketing since writing the book

What I've learned about marketing

I’ll be honest with you, this week I am deep in writing content for the new class, and I can think of very little else…so that’s what I’m going to tell you about.
(The class is a kind of read-along + deeper dive into my book. Learn more + join the class right here.)

To write the lessons, I'm reading through the book that I wrote 3 years ago and well, to be honest, it's awesome. I am thoroughly enjoying myself (I crack myself up) and am totally inspired to say a million more things, deeper and more specific things about it (which is good, because that’s what the class is!).
Luckily (well, it wasn't luck, I planned it!) the book doesn't dive too deep into any particular tool (because I knew they'd become outdated) and instead focuses on foundations of an effective marketing plan. But there's so MUCH I've learned in the intervening three years. I have worked with hundreds more small businesses. I have seen some Captains' businesses quintuple in size, and others (even ones I used as examples!) blink out of existence, because the makers burned out or just found something they wanted to do more (which is great!).

Here are the additional lessons I’ve learned about marketing:

  • New content is king. No, everyone doesn't need a blog, but everyone does need to give their people something new to share – whether that's new images, new posts, new events, or new products. You can systematize this so it doesn't drive you crazy, but you can't ignore it.
  • Ignore everyone else. I think I say a version of this about 100 times throughout the book, but you know what? Working with more students has taught me that you need to hear it another 100 times before it sinks in. IGNORE EVERYONE ELSE. Their success, failure, decisions have nothing to do with what's going to work for you.
  • You stand out from the competition by not only focusing on your sparkle and your people (which we cover!) but also by building a business YOU want. Because, you see, you're going to want a different kind of business than everyone else. So you'll make different decisions, use different tools, show up in a different way. By doing this, you're going to have a business that looks and feels different. I've seen Karen do this beautifully with Gentle Clothing. She got clear about her North Star, and then built it right into the business and she ended up with something totally new and fresh.
  • It's all about feelings. (Really!) How do you want your buyer to feel? How will your product make her feel? Take THAT and infuse it everywhere – your website, your descriptions, your photos, your emails, the way you write your contact page! The book actually has a worksheet about this in Chapter 4, but over the last three years I've become 100x more addicted to this idea, as I've seen it work over and over for clients (and my own business)!
  • The more you can strip away your I-don't-want-to-fail or I-don’t-want-to-look-stupid, the faster you’ll do work that matters and that stands out (and that sells). This is just a fact of life and it’s true in every arena.

If you’re feeling stuck or confuzzled or not sure where to start, start here. Start with what you want from your business, how you want people to feel, and keep giving your people new things to share and talk about (uh, and then share and talk about them!).

And if you'd like to get a better handle on your own marketing and create a plan that works for YOU, sign up for Craft Your Marketing right here.

Stop avoiding your marketing plan

stop avoiding your marketing plan

How do you fit together everything you know about your people, plus your product and tools, into something that you can actually implement, and that is effective at reaching your right people? We'll cover the step by step process in this episode. We'll also talk about :

  • Why most makers don't have a marketing plan.
  • How you can stop avoiding your marketing and start taking action.
  • How it feels when you've got it all put together.
  • The results other makers have had by making a marketing plan.

We've talked a lot about bits and pieces of your marketing in past episodes:

Want to make a marketing plan you'll stick with?  Join Craft Your Marketing and you'll have a finished plan by April. Click here to sign up!

How to listen

  • You can subscribe to it on iTunes (If you do, leave a review!)
  • You can listen to it using the player above or download it.
  • Subscribe or listen via Stitcher (or subscribe in whatever you use for podcasts – just search “Explore Your Enthusiasm” and it should pop up!).

Find all the podcast episodes here.

 

 

How to Choose the Right Tool

how to choose the right tool

There are so many ways to communicate with your people – how do you choose the one that works best for you, your business, and your people? It's easy to just use what you see other people using, which means you're competing in the exact same spaces. Instead, take the time to thoughtfully choose the right communication method and set it up so you can stay consistent and effective.

In this episode you'll learn:

  • The many options for connecting with customers
  • How to choose the right tool for you (with examples!)
  • The tools that work best for my clients
  • The tools you absolutely MUST have

Want to find which tools your customers are using? We'll cover that in my class, Craft Your Marketing.  It's getting ready to re-open: sign up if you want to be notified when it does (and get some help with your marketing tools right now!):

How to listen

Find all the podcast episodes here.