Weekly-ish notes on navigating big change

Year: 2010

The hard and soft of Money

I've been thinking about money. And making it.

Not just because I'm teaching a class about it, but because my IdeaStormers have been asking about it (which is why I'm teaching a class about it).

The not-yet-in-business people want to know how do you  pick something, how do you know that it will make money?

The owners of baby-businesses want to know how they make more of it, enough to quit their job or just cover their overhead.

The thriving-crafty-businesses want to know how to balance the different things they offer and what new stream they should jump into.

And no one is asking me “But how can I be ok with money?”
We're not talking about theories or practices or internal stuff.
Havi makes the distinction between  the in-the-soft stuff (feelings, emotions, stuckness) and in-the-hard stuff (actions, ideas, strategies).

The in-the-soft stuff is super important.

Even though I am not teaching the dealing-with-your-money-stuck stuff, I want to pause and tell you that this is a vital step.
You just won't be able to take the next step until you acknowledge the stuff that's keeping you from that step.
The in-the-soft stuff is what moves you from knowing what to do to actually doing it.

But before you can do it, you have to know it.

And that's where this class comes in.

Because we can't move on to dealing with the deeper stuff of crafting a business (and a life), until we all know the basics.

The you can make money as a crafter in these ways, along with  and here's how you can make it sustainable stuff.

Basic doesn't mean beginner.
Basic means at the base.
The very foundation of building a crafty business.

All of the Right Price and Right People isn't going to get you anywhere if you don't know how your business will make money. If you don't know the options available even after you have an established business.

I am crazy excited about this class, but I'm even more excited for the what will come from the class. New businesses, new inspirations, new streams of income for crafters.

The class is tomorrow, but even if you can't make the live call, you'll still get a recording + all the materials. You can sign up right here.

If you feel like you know what to do…

but need some in-the-soft help? Here's what I do:

What helps you in-the-soft?
What do you want to know for in-the-hard action?

Practice

This morning, I don't feel like writing.

My nose is runny, my throat is dry and my inbox is overflowing.

But I know that if I don't write now, I won't.

Oh sure, I'll write emails, a newsletter, maybe even a blog post. But I'll miss the practice.

The daily putting-words-together that makes my day better, makes my words flow, makes my to-do list easier to navigate.

I love the word “practice”. Yes, it's a verb, but after years of answering the question “How many hours did you practice your viola?” I don't much care TO practice.

But the noun! To have A practice. A daily doing.
I don't have a ritual or even a plan. I have a practice.

I have a writing practice.
I have a yoga practice.
I have (quite a few) business practices.

A practice lets me suspend judgment.
It's not the final draft.
It doesn't have to be perfect or even non-sucky.

It can be horrible and wrong and achey and still be just fine, because it's only my practice.

But I'm starting to learn, that it can be private, it can be mine, even if I get some help with it.

This week my writing practice is much improved, much easier thanks to Amna's brilliant writing workshop.

My yoga practice began with Havi's Non-Sucky Yoga Kit. Until I got that DVD, I'd never done a lick of yoga. I've still never been to a proper class.
And yet, I have a nice, growing, streeeetching practice.

What are you practicing?
Who's helping you with it?

You make money doing…what?

It’s the first question I get when I tell strangers that I’m a full-time fiber artist:

You can make money doing that?

Yep. And I’m the “breadwinner” for our family (ugh, I hate that phrase!).

My yarny business pays the rent.
And the electricity.
It brings home the puppy chow.
It send me to New York City and Seattle and our family to weekends at the beach.

But how?

It’s another phrase I don’t love: multiple streams of income.

I make money several ways with my yarn: teaching, writing, photography, selling it in a multitude of settings.

I combine that with my Super Secret Process of Making Money Right Now.

I've said this before.

It's possible to make money making what you love.
Possible (if you want!) to make enough to quit your dayjob.

It's a combination of Right Pricing and Right People and Trying Stuff.

But is that enough?

Have I really told you everything I know about Making Rent?

I've told you all about the marketing part, but what about the what-to-offer part?
I've went on and on about making it easy to give you money, but have I really told you all the ways to make money?

Let's talk about money, baby.

Let's talk about all the different ways your crafty biz can make money.
Let's talk about what to do when rent is due in 2 days and what am I going to do?
Let's talk about getting out of that rushlastminutedoom space and into something more sustainable.

Let's talk about next Tuesday, at 3p, for around 2 hours.
Join me (and get all the gory details), right here.

And if you questions on how to do it….

Ask me in the comments!
I'll be answering your questions for the next week, on the blog!

You’re making it hard for me to give you money…

One issue that keeps coming up in my one-on-one work with crafters is that it's not crystal-clear how someone will give them money.

If your site visitors don't know HOW to give you money, then they probably won't!

Here's a quick list of ways you are making it hard for me (or anyone!) to give you money:

  • It's not clear what you do, or that you take money to do that thing
  • You have an Etsy or Artfire shop, but I can't find it on your website (or your blogger blog). If I have to scroll down to find it, it's too hard to find.
  • You sell in ways other than Etsy, but I can't find that information.
  • I'm not sure WHY I would buy from you. What are the benefits? What makes your thing different than Joe's thing?
  • I don't know who you are. If your About page describes a faceless business, I'm not going to get that thrill of buying from a real, live person.
  • You only have an Etsy or Artfire shop, so I don't know how to find more about you. I can't get to know you via Twitter or a blog or an About page.
  • You list your prices in your country's currency. What is it going to cost me, a self-involved American?

This is only a partial list!

Do you have examples of what businesses do that makes it hard to buy from?

Share it in the comments!

A cushion for the meh

I've been thinking a lot about craft shows and picking a good one and the inevitable meh show. It can be so disappointing when things don't go as well as you like and it so easy to slip into self-doubt. To keep myself from spiraling too far into the meh, I'm compiling a list of things to remind/encourage myself next time.

What's a meh show?

Any show that doesn't thrill you.

Maybe your expectations were high (and unmet).
Maybe your location wasn't great.
Maybe there were too many people selling the same thing.
Maybe the crowd wasn't in the mood to shop.

It seems like there's not a lot you can do.

And it's easy to see all the ways you can't turn the show around.
You can't change your place, you can't get rid of the competition and you can't convince an unbuying public to want to buy.

So what can you do?

You can institute an insurance policy. A few small things that will make sure the meh doesn't turn into a total waste of time.

Here's what I do:

Pick carefully. Think about what your Right People are looking for…will they be likely to find it at this show? Will they even hear about the show?

Invite your people. Tell them in your newsletter, on Twitter, on your blog. Email them personally. Offer them something (free gift, % off) when the show up and mention they heard about the show from you.

Collect new people. Other vendors, curious lookers, shoppers, non-shoppers. An email list is the simplest way to do this, but you can use anything that both helps you collect the information and then put it to use later. (I go into detail on the whole post-show-sales subject in this class, if you'd like to know more.)

Stay open to other opportunities. Selling your thing is great, but it's not the only benefit of the show. You may make contacts in the media (leading to a future profile or writing opportunity?). You may meet shop owners (wholesale opportunity?). You will definitely meet other vendors (collaboration opportunity?).

Schedule something fun. Plan to meet-up with the locals. Visit the tourist destinations (even if that just means cupcakes + yarn).  Stay the night with a friend. Eat new food.

And despite all this…

It sucks when things don't go well. And you may doubt yourself, doubt your thing and doubt the whole doing a craft show thing.

And that's ok.

You totally don't need to see the positive, or keep your chin up, or learn from your mistakes, or any of those other encouraging things people will say.

Go on. Look at the meh. Accept the meh. Maybe pout or sleep or write a blog post about the meh.

In the meantime, I'm here to gently remind you that the meh isn't all there is.
That there will life and sales and awesome shows after the meh.

In the comments

Putting our thing out there, into the big world can be scary. In the comments we don't give advice or “you should…”; we give encouragement and share our own experiences.  I wrote this post for future-me but if it helped you, I'd love to know.

Good Shtuff: NYC Edition

Good Shtuff is a weekly(ish) snippet of the stuff I’m reading, listening to or watching.

The Twitter

This week, every bit of Good Shtuff is thanks to Twitter. The people I've met (or gotten to know better) via Twitter filled my weekend in NYC. Twitter provided me with a bed, with a yarn-shopping pal, with a museum-trolling pal, with a lovely evening of getting to know people I truly adore and even an iced coffee during the heat of the craft show.

When my friends (those I knew in “real-life”, pre-Twitter) ask about Twitter, I tell them Facebook is for people you're already friends with, Twitter is for people you want to be friends with.

But after my weekend in the city I know that, heck, I AM friends with these people. Friends enough that they'd offer me their couch, shlep around the city with me, crack me up over coffee.

And now, with that bit of Twitter-love, let's move on to the individual good Shtuff:

The people

Amna is as smart and gentle as her site feels. Patient, hilarious and generous beyond anything I could have imagined, I'm now crazy thrilled to be in her writing workshop.

Laila, who makes the most amazing knit/crochet wearable fiber art, met me for a cupcakes and yarn-fondling. She's funny, smart and as lovely as she seems online.

I first met Shannon at Urban Craft Uprising, when I bought a pair of her Polymath earrings (that was almost 2 years ago and I  still wear them every week). I got to see her crazy lighting-up skirt (I want one!) and heard her ideas for new projects and whoa, I am so excited to share it (when it's ready to be shared).

Kyeli, Melissa and Anna met me for a coffee on Friday night. They are each so amazing in their own way; it was a delight to just talk to them each about their passions. And a big hug to Kyeli, a non-knitter (but an amazing photographer and writer!), who sat through quite a few knit-heavy discussions.

Anton and Erica brought me a tasty iced coffee and yay! They are fabulous and funny and make their own homemade sodas. Jay and I have talked about doing this forever (and I have made ginger ale a few times) and they've inspired me to be even more daring.

The places
What was the best people and places and Twitter of your week?

Good Shtuff: Craft Show Smartness Edition

Good Shtuff is a weekly(ish) snippet of the stuff I’m reading, listening to or watching.

I leave tomorrow for NYC and I am in all-craft-show-prep all-the-time mode, so this week the Good Shtuff is all craft-show related.

more yarn

How I prepare

I was going to link to some other people's helpful stuff, but then I remember I did that in this post. Not only does it link out, it's also a great description of what I do to get ready.

Shocking

I wrote this after my first craft show and I think it's most clearly expresses how much I love doing them: 5 1/2 Shocking Facts about Craft Shows. My favorite line: “Being friendly is exhausting, but being passionate is exhilarating.”

Do I make any money?

The short answer: yes. The long answer (and how it all breaks down) is here.

But it IS a lot of work

I get real about the pain of craft shows in this post. Painful, yes. Awesome, totally. As I say, “I do craft shows because it’s the one place, the one situation in which being a full-time yarnie feels good, normal, accepted. The people get me. ”

But if you wanna do it

I compiled everything I've ever learned about succeeding at craft shows, with a heavy focus on getting post-show sales in this class. It's one of my most popular and the great news is: you can take it any time.

What have you been reading and writing this week?

Share it in the comments!

Listastic: Craft Show Prep

I had high hopes of writing insightful posts this week about my process of getting ready for a craft show (2 days till NYC!).

listomatic

But, alas, I'm knee-deep in preparations and my brain is barely functioning beyond single syllabic phrases, such as SPIN, PRINT, and What?

I had to have spell check fix the word preparations, so yeah, it's dire.

But I know that if I wait until after the show, I'll forget everything that goes into it, so I want to write something now.

So, lists. I am surrounded by lists and maybe lists provide the clearest view into the method and/or madness.

Or maybe I just need to go make another list.

Master List

IMAG0857

This is the list that has absolutely EVERY thing that has to be done before I go. Things like driving Jay to pick up the truck he's borrowing while I'm out of town with our only car, baking gluten-free bread (so I can pack myself sammiches for the trip), shipping out the BCB orders, labeling everything, picking the last of the blueberries, etc.

(I just noticed that “paint toenails” is on this list. This is not mere vanity, I always end up taking off my shoes to spin in front of customers….and end up with three year olds saying “Your polish is messed up”. True story.)

The Master List also has a list of everything I need to gather and put in the car, it has a list of the food I want to pack, it has a list of the things I'll need money for.
The master list also has a list for Jay (things like: print X of these labels, clean car, find the screws to go with those shelves), which I assure you thrills him.

Did I mention Jay is not a list-maker? When you consider my deep and abiding love for lists, it's amazing we've lasted nearly 10 years. Shocking, really.


Daily List

daily list

I make one of these around 2 weeks out (but this becomes Super Serious by the last week).

Every day has a list of the things I need to do. In theory, everything from the Master List finds a place on the daily lists. This is the ONLY way I make sure everything from the Master List actually gets done.

When, like yesterday, half of the stuff doesn't get done, it gets moved over to the next day. In theory, I won't end up with everything on the last day…

List of Smartnesses

This is the list of what I read a few weeks before I start getting ready. It gets me in the right mind to do what I gotta do. It's a combination of “remember this” and “think about this” and “what a good idea!” stuff.

Check back in tomorrow for the full List of Smartnesses (with links to everything!)

PS. If this random rambling isn't at all helpful, be comforted by the fact that I thought long and hard (and in multi-syllabic sentences!) when I taught my Rock the Craft Show class.
As the holiday craft show season approaches, it's becoming a bit of resource for crafters  and I'm hearing great things from everyone who is using the checklists.

Good Shtuff: Boats + Treasure Edition

Good Shtuff is a weekly(ish) snippet of the stuff I’m reading, listening to or watching.

This week, it’s all about the adventures, boats and treasures.

Adventure Prep

In preparation for upcoming adventuring I've been listening this song (Adventures, Be Your Own Pet) over and over.

And shopping or new knee highs, like the ones I'm wearing today:
IMAG0810.jpg

You know, the important stuff.

Adventuring

I'm going to NYC next week!
On my list of must-sees: BabyCakes (gluten-free cupcakes), Purl (yarn!), MOMA (free on Friday night) and of course, the Maker Faire (where I'll be selling my yarn). Top of the list: YOU! Wanna hang out? Lemme know here + I'll plan a meet-up!
It's @babycakesNYC and I'm @blondechicken.

Boats

I've been admiring Bridget's boat-pregnancy and have loved reading about how she's making this dream happen. My very favorite is this post about sailing, which is mostly about fear, in a really beautiful way.
She's @intuitivebridge.

Treasures

I wanted to get in on the Treasure Project the last time my friend Lisa B held it. And now! She's doing it again! I love that she's using drawing (or photography, or whatever you prefer), she's using creativity to bring mindfulness to her surroundings. It's so easy to get wrapped up in my head, in my creativity and forget all about looking around me.
She's @zenatplay.

What have you read or listened to this week that you loved?

Your questions, answered: Newsletter software

With all this talk about newsletters, several of you have written to ask:

How do you keep track of all the names? Isn't that an awful lot of administrative work?

This is a splendid question, because it reminds me I haven't really addressed the infrastructure of sending a newsletter, the thing that makes it shockingly simple: email marketing software.

I use Mailchimp and this week's guest expert Wendy uses aWeber. I know there are many more out there, but these are the ones used by, well, everyone I know.

What do they do?

  • Generates a sign-up form. It can be a seperate page (like this) or code for your sidebar (like you see here).
  • Keeps track of subscribes and unsubscribes.
  • Puts an Unsubscribe link at the bottom of every email, so you don't break any spam laws (yes! There are laws about this!).
  • Helps you design a pretty email (like this one).
  • Gives you stats on what got opens, clicks and forwards.

(this is what they look like in Mailchimp)

Getting started

The magic of software is how easy it is to get started. Setting up my first list (for yarncustomers) only took a few hours and I've learned more and more features as I went.

If you want to skip the random poking around that comes with teaching yourself (or if you know you'll keep putting it off if you wait to have a few hours to learn it), I can't recommend Wendy Cholbi, tech translator, enough.

Wendy's helped me figure out all sorts of confusing newsletter-ish stuff and now she's joining me to teach the basics of setting up your first list using newsletter software. She'll make it simple, straightforward and give you a checklist so you know you're not missing a step. You can join us for the class here.

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