4 ps Archives - Tara Swiger

Using Product as a marketing tool.

This month, we're talking about the difference between self-promotion and marketing. Marketing is made up of 4 aspects: Place, Price, Product and Promotion. Last we talked about using Place to market your work and today we'll look at how 2 makers used Product to reach a new market.

: Collaborative Cthulhu necklace

Amy makes art.
Shannon makes laser-cut jewelry.

They met in the Starship and got to know each other while chatting in the Holodeck (our Starship-only chat room). When Shannon visited San Fransisco and stayed with Amy (a side effect of the Starship: you've always got a couch to crash on), they got to see each other's work up close. And they realized that their target markets (or Right People) aren't that different.

Shannon makes jewelry that geeks (math and science geeks) like, and Amy makes art that geeks (horror and sci-fi geeks) like.

They collaborated.

They talked, they asked the Starship questions, they sketched different ideas.
When they decided on what to make, Amy created the art and Shannon took those files and turned them into the right sort of files for the laser cutting software. They figured out the costs (and paid them up front) and now they each sell the work in their shops.

This collaboration is a really great example of reaching a new market by creating a new product. Amy now has a high-end jewelry to offer her card-buyers. Shannon now has geeky/gothy jewelry with a slightly different aesthetic to offer her current customers.

The trick of creating a new product is to look at your existing customers.

What do you offer them? What do they use it for? What else might they like?
(Bonus points: what could you give them to help them use your main product?)

You want to be careful not to create something for an entirely different kind of customer. For example, If you sell geek-themed wall hangings, you might not want to make cutesy, Disney-themed baby blankets. (But baby blankets that go with your wall hangings = perfect!).

The mistake I see a lot of crafters make is to branch out into products for other crafters. This makes sense if you already sell something to crafters (patterns, yarn, supplies), but not if you sell the finished work to non-crafters. Remember, the girl who buys your jewelry probably doesn't make jewelry…so what else would she like?

Whether you choose to collaborate to create a new product or just come up with something yourself – what kind of new product might introduce you to a new market?

Here are a few ideas from the makers I've worked with:

A knitter who sells scarves can make custom-ordered blankets
A fine artist can sell cards
A knitwear designer can teach classes
A lotion-maker can make soaps
A jeweler can create a line of men's jewelry
A purse-maker can create wallets, or big beach bags
A yarn shop can create their own kits with yarn + patterns
A yarn-maker can carry someone else's handmade kitting needles
A glass artist who makes beads can make holiday ornaments
An embroiderer who makes wall hangings can create embroidered jewelry

How about you? What new kind of product could you make?

Last week we talked about the difference between self-promotion and marketing. Marketing is made up of 4 aspects: Place, Price, Product and Promotion. In my next few posts, we're going to have examples of how you can use each one to share your work with more people.

The following example is an amalgamation of the work I've done with several fabulous knitwear designers.
If it sounds like you, that's a sign that your worries are normal!

Went to Lambikin's Hideaway yesterday for some needles

Lindsay creates knitting patterns. She has an online shop on her site and sells through Ravelry. She has a well-read, well-liked blog (she's writing about the kind of things her Right People – knitters – want to read about).

But her sales have plateaued. She wants to reach a bigger audience and is thinking about doing some sort of promotion (buying an ad in a knitting magazine, offering 2 patterns for the price of 3)…and she wonders – is this the best way?

The problem with this plan:

Holding a sale is not a good match for her objective (reaching a broader audience) because who will she tell about her sale? Her current audience! A sale might generate more purchases from your current audience, but unless you pair it with something else, isn't going to introduce you to many new people.

While buying an ad on Ravelry might increase her Ravelry sales, buying an ad in a magazine is going to reach a lot of people who don't shop online, and who shop mainly in their local yarn shop.

And there, buried in her problem, is a hint for the solution.

She can reach a broader audience by focusing on Place instead of Promotion.

She can make her patterns available to more people by being in more places.

What are some of the places she could offer her patterns?

She can offer a wholesale line of patterns to yarn shops.
She can submit patterns to print magazines (the magazine pays you and their subscriber base becomes familiar with you and your work).
She can vend at knitting and stitching shows, fill her booth with samples of her work and sell printed versions of her patterns.
She can hold a trunk show at her local yarn shop (or even a regular boutique!) with samples of her work in a variety of sizes, so knitters can try on a pattern before they commit to making it.

Where else could this designer put her patterns to reach her people?

Have you thought of how Place is a marketing tool you can use? Where else can your products show up?

Don't know where your people are looking for your product?
Let's research that during an Exploration.

4 ps

Do you want fries with that?

Using Product as a marketing tool.

Amy makes art.
Shannon makes laser-cut jewelry.

They collaborated.

The trick of creating a new product is to look at your existing customers.

How about you? What new kind of product could you make?

Where ARE you?

The problem with this plan:

She can make her patterns available to more people by being in more places.

Where else could this designer put her patterns to reach her people?

Have you thought of how Place is a marketing tool you can use? Where else can your products show up?

4 ps

Using Product as a marketing tool.

Amy makes art. Shannon makes laser-cut jewelry.

They collaborated.

The trick of creating a new product is to look at your existing customers.

How about you? What new kind of product could you make?

The problem with this plan:

She can make her patterns available to more people by being in more places.

Where else could this designer put her patterns to reach her people?

Have you thought of how Place is a marketing tool you can use? Where else can your products show up?

Amy makes art.
Shannon makes laser-cut jewelry.