Site-Wide Activity

Excellent Riin! It sounds like you're taking action to fix it where you can!

If it were me, for that amount of money, I would refund it to be done with it.

But if you do choose to dispute it (because you certainly have every right to!) be sure that you quote and reference your no-refund policy. Also, copy and paste the languag you use re: recurring payments. I've had people stay on recurring payments long after they…[Read more]

yes it normally means donations.

while i do know her address, you are correct, it's not fair to foist a big package on them right now …. but … i believe that in a year (or near her son's birthday) getting a surprise box of love might be awesome. Stacey/Mei probably would know if Paul would be ok with that or could help find out nearer to…[Read more]

Hey guys. I was planning on telling you in this week's Starship message. Stacey (of Freshstitches) was a local friend and she called me on Monday. I've been trying to process it all week.

I so love and appreciate your sweet inclinations to make something to comfort her husband and baby. That said, since Vanessa didn't share her address and the…[Read more]

I'm so sad to hear that! I had missed her terribly in the chats, and was looking forward to having her brand of humor back in my Wednesdays.

I don't do any fiber arts, but would be happy to send a sympathy card.

This is awful! I came right here after seeing the news on Twitter. Vanessa was a lovely person. This is so very sad.

So very sad to hear this. No words.

I'd love to do something to help. It looks like knitted hats are taken care of. I can knit something else or I am happy to send someone yarn to make something. I'm actually going to be out of town March 4-13, but I'll keep my eyes on this thread to see what you guys come up with and try to contribute where I can.

The screen is a blur through my tears. 🙁 So sad.

I will make a hat for her baby.

Thank you all! 🙂

And thanks so much for putting it in your newsletter, @karen-whooley!

You are not a stinker, @katie-franceschi…or at least, I am, too. I actually have a “no refunds policy” in my FAQs and will consider adding to new member emailings…tho' this is the first real trouble I've had in four years.

I am waiting to hear back from Paypal about my options. It usually takes a few formulaic responses before I receive a…[Read more]

I am in tears too! I didn't know her well, but She was such a lovely fun person when I did talk to her here on Starship or on Twitter.

RIP Vanessa! I would love to do crochet/knit something for them just let me know what to do!

Like Penny I'm stunned and shocked by the news. I can't think of what we could do right now but yes we need to do something for Paul and Henry. I can't imagine the heartbreak Paul is going through right now. I can't imagine the Starship without Vanessa. I thought she'd be back at chats occasionally now that the baby was born.

RIP V. You will be…[Read more]

Like Penny I'm stunned and shocked by the news. I can't think of what we could do right now but yes we need to do something for Paul and Henry. I can't imagine the heartbreak Paul is going through right now. I can't imagine the Starship without Vanessa. I thought she'd be back at chats occasionally now that the baby was born.

RIP V. You will be…[Read more]

Like Penny I'm stunned and shocked by the news. I can't think of what we could do right now but yes we need to do something for Paul and Henry. I can't imagine the heartbreak Paul is going through right now. I can't imagine the Starship without Vanessa. I thought she'd be back at chats occasionally now that the baby was born.

RIP V. You will be…[Read more]

all the {{hugs}} for Henry, Paul, and her family and friends. I'm in shock right now … and i will help coordinate something.

I'll knit a hat for henry (sized for a year for next winter) and can knit or crochet something to build into a blanket.

all the {{hugs}} for Henry, Paul, and her family and friends. I'm in shock right now … and i will help coordinate something.

I'll knit a hat for henry (sized for a year for next winter) and can knit or crochet something to build into a blanket.

all the {{hugs}} for Henry, Paul, and her family and friends. I'm in shock right now … and i will help coordinate something.

I'll knit a hat for henry (sized for a year for next winter) and can knit or crochet something to build into a blanket.

all the {{hugs}} for Henry, Paul, and her family and friends. I'm in shock right now … and i will help coordinate something.

all the {{hugs}} for Henry, Paul, and her family and friends. I'm in shock right now … and i will help coordinate something.

all the {{hugs}} for Henry, Paul, and her family and friends. I'm in shock right now … and i will help coordinate something.